Financial services
Briefings and research for financial services.
Sector briefing
Financial services
Banking, insurance, payments and capital markets: automation, regulation and changing customer expectations.
Briefings
- Agentic AI in banking: where supervisors are drawing the linesWhat regulators expect as banks let AI agents act on behalf of customers. · AI and automation
- DORA one year on: what supervisors are focusing onICT third-party risk, incident reporting and testing priorities. · Risk and regulation
- Insurers rethink claims with straight-through processingHow automation is shortening claims cycles without raising leakage. · Customer experience
Reports
Meet peers
Events for financial services
- Business Intelligence and Analytics Summit 2027 · 23–24 March 2027
- Money and Machines Summit 2027 · 11–12 May 2027
- Conversational AI Innovation Summit 2027 · 7 July 2027
