ConfX Global

Zendesk

Customer service software and AI agents.

Customer experience and contact centre

About

Zendesk provides help desk and customer service software, with AI agents for messaging and email.

Key facts

Headquarters
San Francisco, United States
Founded
2007
Chief executive
Tom Eggemeier
Markets
Customer experience and contact centre
Website
zendesk.com

Products and solutions

  • Zendesk Resolution Platform and AI agents
  • Ticketing, messaging, chat and phone support
  • Knowledge base, quality assurance and analytics