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Privacy Policy

This Privacy Policy explains how Intelignis LLC, trading as ConfX Global (“ConfX”, “we”, “us” or “our”), collects, uses, shares and protects personal information when you visit confxglobal.com and its related pages (the “Website”), create an account, apply for membership, attend or enquire about our events, use InsightX, the Solutions Directory or our tools, or otherwise interact with us (together, the “Services”).

Please read this policy together with our Terms and Conditions and Cookie Policy. If you do not agree with how we handle personal information, please do not use the Services.

1. Who we are

The Services are operated by Intelignis LLC, 30 N Gould St Ste N, Sheridan, WY 82801, United States, which acts as the controller of the personal information described in this policy. Our operating office is at 3 Suruchi, Mumbai 400097, India. You can contact us about privacy at info@confxglobal.com.

2. Information we collect

2.1 Information you give us

  • Account information: your name, work email address, password (which we store only in hashed form) and the mobile number you add for account recovery.
  • Professional profile: job title, seniority, function, industry, organisation, organisation type, country, topics of interest and, where you provide it, your LinkedIn profile.
  • Interests and preferences: information you provide when you join or update your profile, such as your role in technology decisions, priorities and team size.
  • Event information: information you provide when you register interest in an event, request a delegate place, propose a talk or attend, including dietary or accessibility requirements you choose to share.
  • Enquiries: information you provide through our contact forms, partner program enquiries and correspondence with our team.
  • Directory activity: introduction and shortlist requests you submit, including the context you describe, and information you submit when adding or claiming a company profile.
  • Billing information: when you buy an Enhanced Profile, the billing name, email, address and tax ID you give at checkout, and records of your subscription and payments. Card details are collected and held by our payment provider, Stripe, and never reach us; we receive only the card type, its last four digits and its expiry date.
  • Research participation: your responses to Leadership Pulse and other research surveys.
  • Tool inputs: information you enter into our tools. If you are not signed in, tool inputs are processed in your browser and are not stored by us. If you are signed in and choose to save results, we store them in your account.

2.2 Information we collect automatically

When you use the Website we collect technical information such as your IP address, browser type and version, device type, operating system, referring page, pages viewed, time spent on pages and approximate location derived from your IP address. We collect this through cookies and similar technologies, as described in our Cookie Policy.

2.3 Information from other sources

We may receive information about you from event partners when you have registered for an event through them, from single sign-on providers such as Microsoft or Google when you choose to sign in with a work account, and from publicly available professional sources to verify membership applications. We compile company profiles in the Solutions Directory from publicly available information about organisations.

3. How we use information

We use personal information to:

  • create, verify and secure your account, including confirming your work email and recovery phone and preventing duplicate, fraudulent or automated accounts;
  • review membership applications and allocate event places, including complimentary passes;
  • provide the Services, including reports, downloads, saved tool results, Knowledge Sessions and the Solutions Directory;
  • personalise the events, research and invitations we show or send you, based on your profile and interests;
  • arrange introductions and shortlists you request through the Solutions Directory;
  • produce research and aggregate statistics from Leadership Pulse and other surveys;
  • take payment for Enhanced Profiles, issue receipts and invoices, process refunds and prevent payment fraud;
  • respond to enquiries and provide support;
  • send service messages and, where permitted, newsletters, event announcements and research updates;
  • operate, maintain, secure and improve the Website and Services, including analysing usage; and
  • comply with legal obligations, enforce our terms and protect our rights and those of our users.

4. Legal bases for processing

Where the EU or UK General Data Protection Regulation applies, we rely on the following legal bases: performance of a contract to provide your account and the Services you request; legitimate interests in operating and improving the Services, keeping them secure, personalising content and conducting research, balanced against your rights; consent for marketing communications where required, non-essential cookies and sharing your details with a sponsor or listed company; and legal obligation where we must keep or disclose information by law. Where we rely on consent, you can withdraw it at any time.

5. How we share information

We do not sell personal information. We share it only in the following circumstances:

  • Partner communications: when Partner perks is switched on in your account settings, which it is when you join, we may share your name, job title, organisation and work email with partners of ConfX events whose offers are relevant to your profile and interests. You can switch this off at any time in your account settings.
  • With your agreement: with a sponsor, partner or company listed in the Solutions Directory when you specifically agree, for example when you book a meeting, accept a hosted invitation, download sponsored research with an opt-in, or request an introduction. Each agreement relates to the named company only.
  • Service providers: with companies that host the Website, process payments (Stripe), provide email and SMS delivery, analytics, event registration, customer support and security services on our behalf, under contracts that require them to protect the information and use it only to provide their services.
  • Event operations: with venues and event staff where necessary to run an event you attend, such as name badges or accessibility arrangements.
  • Legal and safety reasons: where required by law, regulation, legal process or a governmental request, or where necessary to protect the rights, property or safety of ConfX, our users or others.
  • Business transfers: in connection with a merger, acquisition, financing or sale of all or part of our business, subject to this policy.

Leadership Pulse and other research results are published only in aggregate. Your name and organisation are never attached to your individual responses in published research.

6. International transfers

We operate internationally and our service providers may process information in countries other than your own, including the United States, India and countries in the European Economic Area. Where we transfer personal information from the EEA, the UK or Switzerland to a country without an adequacy decision, we use appropriate safeguards such as the European Commission’s Standard Contractual Clauses and the UK International Data Transfer Addendum.

7. How long we keep information

We keep account and profile information for as long as your account is active. If you close your account, we delete or anonymise your personal information within 30 days, except where we need to keep certain records to meet legal, tax or accounting obligations, to resolve disputes or to enforce our agreements. Billing and payment records are kept for as long as tax and accounting law requires, usually up to eight years. Enquiries are kept for up to 24 months after our last contact. Event attendance records are kept for up to five years to manage invitations and eligibility. Aggregated research data that cannot identify you may be kept indefinitely.

8. Security

We use administrative, technical and organisational measures to protect personal information, including encryption in transit, hashed passwords, verification of new accounts, access controls limited to staff who need them, and monitoring for suspicious activity. No system can be completely secure, so we also ask you to keep your login details confidential and to contact us promptly if you believe your account has been compromised.

9. Your rights

Depending on where you live, you may have the right to access the personal information we hold about you; to correct inaccurate information; to have information deleted; to restrict or object to certain processing, including processing based on legitimate interests and direct marketing; to receive your information in a portable format; and to withdraw consent at any time. Residents of certain US states, including California, may also have the right to know what categories of personal information we collect and how we use and disclose them, and not to be discriminated against for exercising their rights. We do not sell or share personal information for cross-context behavioural advertising.

You can update most information and communication preferences in your account settings. To exercise any other right, email info@confxglobal.com. We will respond within the time required by applicable law, and we may need to verify your identity first. You also have the right to complain to your local data protection authority.

10. Marketing communications

We send newsletters and event announcements only where you have agreed or where the law otherwise allows. Every marketing email includes a link to unsubscribe, and you can change your preferences in your account at any time. Service messages about your account, applications and requests are not marketing and will continue while your account is active.

11. Children

The Services are intended for professionals aged 18 and over. We do not knowingly collect personal information from anyone under 18. If we learn that we have done so, we will delete it.

12. Links to other websites

The Website links to event websites, original interview sources and company websites that we do not control. Their privacy practices are governed by their own policies.

13. Changes to this policy

We may update this policy from time to time. We will post the updated version on this page and, where changes are significant, let account holders know by email.

14. Contact

Intelignis LLC, 30 N Gould St Ste N, Sheridan, WY 82801, United States
Intelignis, 3 Suruchi, Mumbai 400097, India
Email: info@confxglobal.com